News: If you’ve ever come across the vexing error notification that reads, “Your account settings restrict access to this experience,” it could be due to your account having age restrictions enabled. These limitations are put in place to prevent access to content considered unsuitable for your age category. In this guide, we’ll clarify the reasons behind this issue and provide straightforward solutions to address it.
Why Do You Encounter the Error Message?
The error message “This experience is unavailable due to your account settings” signals the presence of age restrictions on your account. These settings are typically implemented by parents to safeguard their children’s online experience. Nonetheless, encountering this error implies that you are currently unable to access the content you wish to explore.
How to Disable Age Restrictions
To deactivate age restrictions on your account, you can make use of the parental control feature. By configuring these controls, you can specify the content you want to access. Follow the steps outlined below to disable age restrictions:
Disable Age Restrictions on Desktop:
Step 1: Sign in to your account on your computer.
Step 2: Locate and click on the gear icon situated in the upper right corner of the window.
Step 3: Choose “Settings” from the dropdown menu.
Step 4: Find the “Parental controls” section.
Step 5: Customize the controls to match your preferences.
Step 6: After you’re content with your settings, a green message will confirm the successful saving of your changes.
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Disable Age Restrictions on Mobile:
Here are the steps to disable age restrictions on your account using the mobile app:
Step 1: Log in to your account using the mobile app.
Step 2: Tap the three dots located in the lower right corner of your screen.
Step 3: Select “Settings” from the menu that appears.
Step 4: Choose “Parental controls” from the left side of your screen.
Step 5: Navigate to the “Allowed experience” section and select the desired option.
Step 6: After selecting the option, a green message will confirm the successful saving of your changes.
Please note that access to the parental controls feature requires the parental PIN. Ensure that you keep this PIN secure to maintain control over the content accessible through your account.
If you are encountering the error message “This experience is unavailable due to your account settings,” it means that age restrictions are active on your account. By following the steps outlined above, you can easily disable these age restrictions and regain access to the content you desire, taking control of your account settings for a seamless viewing experience.
FAQs
Q: Why are age restrictions important?
A: Age restrictions are important to ensure the safety of children online and prevent them from accessing inappropriate content.
Q: How can I reset my parental PIN?
A: To reset your parental PIN, you will need to follow the account recovery process and verify your identity.
Q: Can I set different age restrictions for different profiles on my account?
A: Yes, you can set different age restrictions for each profile on your account to customize the content accessible to each user.
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