News: Are you frustrated because your PS5 is stuck on the startup screen? Don’t worry, we’ve got you covered. In this article, we will explore some effective solutions to resolve the PS5 startup issue. By following these steps, you can get your console up and running again in no time.
1. Power Cycle The PS5
Sometimes, software glitches or temporary malfunctions can cause your PS5 to get stuck on the startup screen. Power cycling the console can help resolve these issues.
Here’s how you can do it:
- Hold the power button on the front of your PS5 for about 15 seconds until the system completely powers off.
- Unplug the power cable from the back of the PS5 and wait for a couple of minutes.
- Reconnect the power cable and turn on the PS5 by pressing the power button again.
2. Update System Software
If a software issue is causing the startup problem, updating the system software in Safe Mode can potentially fix it.
Here’s what you need to do:
- Completely turn off your PS5 by holding the power button down until the power light stops flashing.
- Press and hold the power button again, releasing it after the second beep to enter Safe Mode.
- Connect the DualSense controller using a USB cable and press the PS button on the controller.
- Select the “Update System Software” option and follow the on-screen instructions to complete the update process.
3. Rebuild Database
Corrupted data or issues with the system storage can also cause your PS5 to get stuck on the startup screen. Rebuilding the database can help resolve these problems.
Follow these steps:
- Power off the PS5 completely.
- Enter Safe Mode by holding the power button until you hear the second beep.
- Connect the controller with a USB cable and press the PS button.
- Select “Rebuild Database” from the Safe Mode menu and wait for the process to complete.
4. Change Output Resolution
Compatibility problems with your TV or monitor can also lead to a startup issue. Changing the PS5’s output resolution can help bypass this problem.
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Here’s how you can do it:
- Turn off the PS5 by pressing and holding the power button until the power indicator turns off.
- Once the system is completely off, press and hold the power button again until you hear the second beep to enter Safe Mode.
- Connect the DualSense controller to the PS5 with a USB cable and press the PS button.
- In the Safe Mode menu, select the “Change Video Output” option.
- Try selecting a lower resolution, such as 1080p or 720p, to see if the PS5 can bypass the startup screen.
- Confirm the resolution change and then restart the PS5 to check if the issue is resolved.
5. Start PS5 Without An Internet Connection
Online connectivity issues can sometimes prevent the console from starting up properly. By disconnecting your PS5 from the internet, you can determine if the problem is related to network services or the game’s online functionality.
Here’s how you can do it:
- Navigate to the PS5 home screen and open the Settings menu.
- Select “Network” from the settings options.
- Uncheck the box for “Connect to the Internet” to disconnect your PS5 from any network connection.
- Restart your PS5 and attempt to launch the game or application without an internet connection to check if the startup issue is resolved.
6. Initialize PS5
If all else fails, initializing your PS5 can restore it to its original factory settings. This can help if software issues are causing your console to get stuck on the startup screen. However, keep in mind that initializing your PS5 will delete all data on the system.
Here’s how you can do it:
- Power off the PS5 completely by holding the power button until the system shuts down.
- Enter Safe Mode by holding the power button down again until you hear a second beep.
- Connect the DualSense controller to the PS5 using a USB cable and press the PS button.
- In the Safe Mode menu, select “Initialize PS5” to completely reset the system to factory settings.
- Follow the on-screen prompts to complete the initialization process. Remember to back up any important data before proceeding with this step.
If you have tried all the troubleshooting steps mentioned above and your PS5 is still stuck on the startup screen, it may be time to seek assistance from PlayStation Support. They can provide further guidance, potential repairs, or service options to help resolve the issue.
In conclusion, if your PS5 is stuck on the startup screen, try power cycling the console, updating the system software, rebuilding the database, changing the output resolution, starting the PS5 without an internet connection, or initializing the console as a last resort. Don’t hesitate to reach out to PlayStation Support if you need further assistance.
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