News: If you encounter the “account-auth service is not available” error while using Crunchyroll, it indicates an issue with the authentication service. This can be particularly vexing when attempting to enjoy your preferred anime. This article aims to offer you solutions to resolve the problem of the unavailability of Crunchyroll’s account-auth service.
Solutions to Fix the Error
1. Check Internet Connection
Authentication issues may arise due to a weak or unstable internet connection. To address this, consider restarting your modem and router to refresh your connection. Should the problem persist, it is advisable to reach out to your Internet service provider to verify if there are any broader connectivity issues at play.
2. Clear the Cache and App Data of Crunchyroll
At times, errors may occur due to corruption in the app’s cache and data. To remedy this situation, clear the cache and delete any Crunchyroll app data. This action will refresh the app’s temporary files and may potentially resolve the encountered error.
For Android:
– Go to Settings on your device.
– Open Apps.
– Select Manage Apps.
– Find Crunchyroll and tap on it.
– Tap on Clear Data or Clear Cache.
For iPhone:
– Go to iPhone settings.
– Go to General.
– Find the Crunchyroll App and click on it.
– Tap on the Offload App button.
– Reinstall the Crunchyroll app.
3. Deactivate VPN in Device
The utilization of a VPN might disrupt Crunchyroll’s authentication process. To troubleshoot this issue, attempt deactivating any VPNs that are currently in use and check if it resolves the problem.
4. Check Crunchyroll Server Status
The issue may not be originating from your side. Verify if there are any documented outages or server problems on Crunchyroll’s end. Utilizing services such as Downdetector can help you determine if other users are reporting similar problems, signaling a potential server-side issue.
5. Update Your Crunchyroll App
Compatibility issues can arise if you’re running an outdated version of the app. Ensure that your Crunchyroll app is up to date with the latest version. Check the App Store or Play Store for any available updates and install them to address potential compatibility issues.
6. Uninstall and Reinstall the Crunchyroll App
Unexpected issues can often be resolved with a fresh installation. Uninstall the Crunchyroll app from your device and reinstall it from the app store. This ensures that you have the latest version of the app, which may include fixes for the problem you’re currently experiencing.
For Android:
– Go to your device’s Settings app and tap Apps or Application Manager.
– Find Crunchyroll and tap it.
– Tap Uninstall and confirm.
– Open the Google Play Store app.
– Search for Crunchyroll, select it, and tap Install.
For iOS:
– Find the Crunchyroll app on your Home screen.
– Press and hold the app icon until a menu appears or the icons start to jiggle.
– Tap Remove App or the minus sign to uninstall.
– Open the App Store.
– Tap the Search tab, type Crunchyroll, and press Search.
– Tap the Get button next to the Crunchyroll app and install it.
7. Contact Crunchyroll Support Team
If the aforementioned solutions do not resolve the “account-auth service is not available” error on Crunchyroll, consider examining your internet connection, clearing app cache and data, deactivating any VPNs, and updating or reinstalling the app. In the event that the issue persists, it is advisable to contact Crunchyroll’s support team for further assistance with troubleshooting.
FAQs
1. In the event that the problem persists despite attempting all suggested solutions, what course of action should I take?
If you have implemented all the recommended solutions without resolving the issue, we advise contacting Crunchyroll’s support team for further assistance.
2. Is it possible for the “account-auth service is not available” error to be triggered by using a VPN?
Indeed, utilizing a VPN can at times disrupt Crunchyroll’s authentication process, resulting in the mentioned error. To troubleshoot, try disabling any active VPNs to determine if it resolves the problem.
3. How do I verify the status of Crunchyroll’s servers?
To assess Crunchyroll’s server status, you can utilize services such as Downdetector. Check for any reported outages or server-related problems on Crunchyroll’s end. If multiple users are reporting similar issues, it suggests a server-side problem.
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