News: One common reason for encountering the “Character Retrieval and Readiness” error is a result of elevated server traffic or an overwhelming influx of requests. Typically, this scenario arises during significant game updates or in-game events, such as a Free Fly event, which tends to attract a large number of players. The substantial surge in player activity can strain the servers, leading to the occurrence of this error.
Another potential factor contributing to this error is a service disruption on the part of RSI (Roberts Space Industries). If there are issues with their servers, players might face difficulties when attempting to retrieve their characters.
Furthermore, a weak internet connection can also be a contributing factor to the “Character Retrieval and Readiness” error, as a stable connection is essential for ensuring a seamless gaming experience.
Solutions to Resolve the “Character Retrieval and Readiness” Issue
1. Wait It Out
If the error stems from high server traffic or an excessive number of requests, the problem is likely to self-correct as the server load diminishes. In such situations, the most straightforward resolution involves waiting for a while before making another attempt to access the game or retrieve your character. To reduce the risk of encountering various errors, it is advisable to steer clear of playing during peak hours or during major events.
2. Check RSI Status Update
When the error results from a service outage on RSI’s side, players must be patient and wait for the service to be reinstated. To keep abreast of any service outages, you can visit the RSI Status Update page. This page offers up-to-the-minute information regarding the status of RSI’s servers.
3. Clear Cache and Verify Game Files
On certain occasions, the “Character Retrieval and Readiness” error might be attributed to corrupted or outdated game files. To tackle this issue, players can attempt to resolve it by clearing their cache and verifying the game files. In the game launcher settings, locate the “Network” section and click on the “Clear Cache” button. For those using Steam, follow these steps:
1. Launch the Steam client on your PC.
2. Navigate to the “Library” at the top of the screen.
3. Right-click on your “Star Citizen” game in the list found on the right sidebar.
4. Select “Properties.”
5. In the properties window, choose “Local files.”
6. Click on “Verify Integrity of the game files.”
4. Contact Star Citizen Support Team
If none of the previously mentioned solutions prove effective, it is advisable to seek further assistance from the Star Citizen support team. You can initiate this process by submitting a support ticket through the RSI website. When doing so, make sure to furnish them with comprehensive information regarding the error, including any error codes or messages you may have encountered.
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While the “Character Retrieval and Readiness” error in Star Citizen can be a source of frustration, there are practical steps available for its resolution. By exercising patience during server load spikes, keeping tabs on RSI’s status updates, clearing cache and verifying game files, and reaching out to the support team when necessary, players can surmount this obstacle and continue their journey in the Star Citizen universe.
FAQs
Q: How long should I wait if I encounter the “Character Retrieval and Readiness” error?
A: It is recommended to wait for some time until the server load decreases. Avoid playing during peak hours or
major events to minimize encountering the error.
Q: How can I check the status of RSI’s servers?
A: You can visit the RSI Status Update page to get real-time information about any service outages.
Q: What should I do if none of the solutions work?
A: If the issue persists, it is advised to contact the Star Citizen support team by submitting a support ticket on
the RSI website.
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