News: The DJI Error Code 30064 has become a common concern among DJI drone users, prompting a significant interest in resolving it. Fortunately, this issue can be rectified with a few straightforward steps.
DJI Error Code 30064
When users encounter the “Unable to take-off Code: 30064” error, it is typically associated with a software issue. One of the initial steps to address this error involves updating the firmware of both the drone and the controller using DJI Assistant. Additionally, calibrating the compass in an open area and attempting take-off from a different location can also contribute to resolving the error.
If the issue persists, seeking service from DJI may be necessary. DJI Error Code 30064 can result from various factors, encompassing both hardware and software issues, such as the need for compass calibration, lack of GPS detection, software glitches, hardware malfunctions, or attempting to fly in low light conditions.
Resolving DJI Error Code 30064
Distinguishing between hardware issues and software glitches can be challenging, but in the majority of cases, the problem tends to be a software issue that can be rectified through a simple firmware refresh or factory reset using DJI Assistant. If the error persists, consider taking the following additional steps:
1. Remove the SD card.
2. Uninstall and reinstall DJI Go 4.
3. Try taking off from a different location. If the issue persists, follow these steps:
FAQs
How do I address DJI Error Code 30064?
To resolve DJI Error Code 30064, begin by updating the firmware of both the drone and the controller using DJI Assistant. Additionally, calibrate the compass in an open area and attempt take-off from a different location. If the problem persists, consider reaching out to DJI for service.
What steps should I take when faced with a “Low Battery” warning?
Upon encountering a “Low Battery” warning, promptly return the drone to the home point to prevent automatic landing or crashing due to insufficient power.
When is it advisable to contact DJI customer support?
Contact DJI customer support if standard troubleshooting procedures like calibration and firmware updates prove ineffective or if persistent error messages suggest potential hardware issues.
Common Error Messages and Their Meanings
1. “Compass Error” Message: This message suggests a problem with the drone’s compass sensor, which could either necessitate calibration or indicate a potential hardware issue. Users are encouraged to calibrate the compass in a spacious, open area. If the problem persists, it is recommended to reach out to DJI customer support for further assistance.
2. “Gimbal Motor Overload” Error: This error message indicates that the drone’s gimbal motor is experiencing an excessive load, hindering proper operation. This issue may arise from a mechanical obstruction or a software glitch. Users can try removing any obstructions, recalibrating the gimbal, or updating the firmware through the DJI Assistant 2 app. If the error persists, it is advisable to contact DJI customer support for further assistance.
3. “Low Battery” Warning: This warning signals that the drone’s battery is critically low, necessitating an immediate return to the home point. Failing to do so may result in the drone autonomously landing or crashing due to insufficient power.
4. “Firmware Update Required” Message: This message indicates that the drone’s firmware is outdated and requires updating through the DJI Assistant 2 app. Neglecting to perform the firmware update may lead to potential malfunctions or crashes of the drone.
Addressing DJI Error Code 30064 requires a methodical approach, beginning with basic steps like firmware updates and calibrations, and advancing to more sophisticated troubleshooting methods if the problem persists. A comprehensive understanding of common error messages and their interpretations is crucial for efficiently resolving drone issues and maintaining a smooth flying experience.
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