Update Payment Information Online
News: To modify your payment method on Crunchyroll, you can achieve this by following the provided steps online.
- Sign in to Your Account: Access the Crunchyroll website and sign in to your account.
- Access Account Settings: Click on the profile icon situated in the top-right corner, then choose “Account Settings” from the dropdown menu.
- Navigate to Payment Methods: Locate the “Payment Methods” section within your account settings.
- Adjust Payment Details: Identify the payment method you wish to modify and select “Edit” to update your credit card information or add a new card.
- Confirm Changes: Once you’ve inputted the new payment details, ensure to save the changes to update your account information.
Add A New Payment Method Before Canceling The Old One
Prior to canceling your existing payment method, it is essential to introduce a new payment method. Here’s a step-by-step guide on how to achieve this:
- Access Payment Methods: Utilize the aforementioned steps to reach your payment methods section.
- Add New Payment Method: Select “Add Card” or the corresponding option to input the details of your new payment method.
- Set as Primary: Once the new payment method is added, ensure to designate it as the primary method for your subscription.
- Remove Old Payment Method: After confirming the functionality of the new payment method, you may proceed to remove the old payment method if deemed necessary.
Cancel And Resubscribe To Crunchyroll
If altering your payment method directly within the account settings proves challenging, consider canceling and resubscribing to Crunchyroll. Follow these instructions:
- Access Account Settings: Navigate to the “Account Settings” section on Crunchyroll’s website.
- Locate Subscription Cancellation Option: Identify the option to cancel your existing subscription.
- Resubscribe with New Payment Method: Once your current subscription is canceled, rejoin Crunchyroll and subscribe anew, this time using your desired payment method.
Use Crunchyroll Gift Cards
You can also modify your payment method on Crunchyroll by utilizing gift cards. Here’s a step-by-step guide:
- Acquire a Crunchyroll Gift Card: Purchase a Crunchyroll gift card from an authorized retailer.
- Redeem the Gift Card: Log in to your Crunchyroll account and input the gift card code to redeem its value.
- Augment Your Account Balance: The gift card balance will be credited to your account, and you can utilize it for upcoming subscription payments.
Use A Different Browser Or Device
If you experience technical difficulties when updating your payment information, consider trying the following steps:
- Access Crunchyroll in a Different Browser: Open the Crunchyroll website using an alternate web browser and attempt to modify your payment method again.
- Utilize Incognito or Private Browsing Mode: To mitigate potential issues with cookies or caching, switch to your browser’s incognito or private browsing mode.
- Experiment with a Different Device: If the problem persists, try updating your payment method using an alternative device, such as a smartphone, tablet, or another computer.
If you encounter persistent challenges while attempting to update your payment information on the website, it is advisable to seek assistance from Crunchyroll’s customer support team. Here are the recommended steps:
1. Locate Contact Details: Visit the Crunchyroll website to find the contact details for their customer support team.
2. Clearly Explain Your Issue: Clearly articulate your intention to update your payment method and provide specific details regarding any challenges you are facing.
3. Follow Provided Instructions: The customer support team may offer specific guidance on how to update your payment method, or they may undertake the update for you following proper verification of your identity.
If you encounter difficulties, reaching out to Crunchyroll’s customer support ensures you receive tailored assistance to successfully update your payment information.
FAQs
Q: Is it possible to change my payment method using the Crunchyroll mobile app?
A: Unfortunately, the Crunchyroll mobile app currently does not offer the option to change your payment method. To update your payment information, you must use the Crunchyroll website.
Q: Can I use PayPal for payments on Crunchyroll?
A: Yes, Crunchyroll accepts PayPal as a valid payment method. You can set up PayPal as your preferred payment option in your account settings.
Q: Will modifying my payment method impact my Crunchyroll subscription status?
A: No, altering your payment method will not have any impact on your subscription status with Crunchyroll. As long as you maintain an active payment method, your subscription will continue without any interruptions.
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